Capital Key Inc. has partnered with Fortune 500 companies to fulfill the rising demand for bilingual Spanish customer service, sales, and technical support providers.
As a reflection of the changing face of America, over 37.6 million people speak Spanish at home, according to the Pew Research Center. At the same time, the customer service industry is the second largest industry, behind retail, in terms of demand for bilingual Spanish service providers. Therefore, an increasing number of clients need customer service providers who are bilingual Spanish speakers to effectively accommodate their growing Spanish-speaking customer base.